• Menu
  • Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

IGD LEADERS

Business & Leadership

  • Home
  • About
  • Business
  • Leadership
  • Marketing
  • Money
  • Contact
  • Home
  • About
  • Business
  • Leadership
  • Marketing
  • Money
  • Contact
A person sitting at a desk in front of a computer Description automatically generated

Future Focused: How F.H. Cann & Associates is Preparing for The Post-Pandemic Contract Center

It can go without saying that the global pandemic has completely changed the way businesses operate in the last year. Not only have most companies have to navigate how to operate on a remote basis but have also had to learn how to be flexible in the midst of such uncertainty.

F.H. Cann & Associates Inc. was making waves in how companies operated even before the pandemic. A leading provider in customer care and call center services, F.H. Cann & Associates Inc.’s customer-centric business model has allowed them to thrive during COVID-19 and is preparing them for post-pandemic success.

Though businesses have been leaning into a more client-focused approach in recent years, FHC mastered it from the start. But that’s not all; this company works hard to be well-rounded and adaptable despite the difficulties brought on by the global pandemic.

And today, F.H. Cann & Associates Inc. is sharing how they are preparing for the post-pandemic.

They Have a Business Model Built Around their Customer

F.H. Cann & Associates Inc. prides themselves in always putting their customer first – and they should. From the start, F.H. Cann & Associates Inc. goal is meeting (and exceeding) customer needs.

They offer customized care solutions to their clients to meet their needs and routine analytics reporting to ensure things are running smoothly. Furthermore, F.H. Cann & Associates Inc. trains every employee thoroughly to ensure that no matter who the customer is or what their needs are, they will be helped.

This flexibility has been a key factor in F.H. Cann & Associates Inc.’s continual success, even during a Global Pandemic. In fact, they have been continuously hiring customer service representatives during the pandemic.

URGENT HIRING!!!

Be one of our call center customer service representatives and enjoy the benefits of working from home!

Apply Now https://t.co/JpdjccAu5B pic.twitter.com/teI42rtZuF

— FH Cann & Associates (@fhcann) November 6, 2020

A Solid Infrastructure

F.H. Cann & Associates Inc. prioritizes its technological infrastructure, and it has definitely paid off. Since the customer is always their first priority, F.H. Cann & Associates Inc. has gone great lengths to ensure all consumer data is protected. They also have an in-house Information Security Program that meets all the requirements of the Federal Information Security Management Act.

All of their networks are audited and intricately encrypted to ensure optimal safety.

They’re Highly Ranked

F.H. Cann and Associates’ reputation is nothing to joke about. Just like Patagonia, Microsoft, and Zappos, the company made their way onto Inc. magazine’s annual Inc. 5000 list. Because F.H. Cann & Associates Inc. has built its business model around being adaptable, they are able to maintain such high prestige even during a pandemic.

Since 1999, F.H. Cann and Associates has been providing clients with contact center, financial recovery, loan servicing, and business process outsourcing (BPO) solution. They take a holistic approach to their clients, F.H. Cann and Associates is committed to delivering productive, professional, and secure services to both their accounts and employees.

The Daily Blaze called F.H. Cann and Associates “a leading provider of customer service, call center, and revenue recovery solutions, knows exactly how crucial customer-centricity is for success.”

Related Article: 10 Ways COVID-19 Has Changed the Contact Center for Good

 

 

Previous Post: «A sign above a store Description automatically generated Jacques Poujade Shares: 3 Indicators of Strong Real Estate Markets in Today’s Economy
Next Post: 6 Actionable Ideas To Help Your Business Steer Clear Of Lawsuits »

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Primary Sidebar

About Us

Hey Everyone! It's me, Lisa.  I'm the writer and editor of IGD Leaders-your complete online resources in business, leadership, and careers.

I balance my time with taking care of my family while learning, researching, and writing about the things I'm passionate about. My focus is to create a connection and draw inspiration from businesses, leaders, or entrepreneurs in the food and consumer industries. Read More…

Facebook

Business Leaders

Newsletter

Connect With Us

  • Facebook
  • Instagram
  • Twitter

Latest Posts

Understanding Alimony Eligibility Criteria In Different States

Best Locations For A Digital Nomad

Preparing Yourself Mentally And Emotionally Before Agreeing On Terms of a Divorce

The advantages of networking in business

The Motivation You Need to Succeed In Business

SEO Techniques To Ignite Your Digital Brand Today!

5 Tourist Spots To Visit In Morehead City, North Carolina

What is a parser and how to use it

Importance of Effective Corporate Communication 

Footer

About Us

Hey Everyone! It's me, Lisa.  I'm the writer and editor of IGD Leaders-your complete online resources in business, leadership, and careers.

I balance my time with taking care of my family while learning, researching, and writing about the things I'm passionate about. My focus is to create a connection and draw inspiration from businesses, leaders, or entrepreneurs in the food and consumer industries. Read More…

Latest Post

  • Understanding Alimony Eligibility Criteria In Different States
  • Best Locations For A Digital Nomad
  • Preparing Yourself Mentally And Emotionally Before Agreeing On Terms of a Divorce
  • The advantages of networking in business
  • The Motivation You Need to Succeed In Business

Copyright © 2020 IGD Leaders.All rights reserved.